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Articles by Raymond Gong

Insights on profit margins, exit preparation, and financial management for home services contractors.

Financial Management

Home Services Call Centers: Inbound vs. Outbound — An Interview with Tim Pinsel of Elite Call

For most home services companies in the $5M–$30M revenue range, the call center is the most underleveraged profit lever in the entire...

May 19, 2026 16 min read
Exit Preparation

Quality of Earnings Reports for Home Services: What They Are, When You Need One, and What They Reveal

What a QoE report actually does, why it matters more in home services than most industries, and how to prepare for one...

May 14, 2026 16 min read
Financial Management

The Monthly Close Checklist for Home Services Companies: What to Do and When

Why Most Home Services Companies Don’t Close Monthly — And What It Costs Them Most home services companies do not close their...

May 13, 2026 13 min read
Financial Management

Why ServiceTitan and QuickBooks Don’t Match (And Why Most Bookkeepers Can’t Fix It)

How to get ServiceTitan data into QuickBooks correctly. Chart of accounts setup, integration configuration, sync issues, and monthly reconciliation process.

May 10, 2026 8 min read
Financial Management

Chart of Accounts for Home Services Contractors: The Complete Setup Guide

Why Your Chart of Accounts Matters (More Than You Think) A well-designed chart of accounts is the foundation of everything that follows:...

May 7, 2026 10 min read
Financial Management

Bookkeeping for Roofers: What Your Books Need to Show (and What Most Miss)

Roofing Bookkeeping Is Not Like Other Trades Bookkeeping for roofers has a different set of challenges than bookkeeping for HVAC, plumbing, or...

May 6, 2026 10 min read
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