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Articles by Raymond Gong

Insights on profit margins, exit preparation, and financial management for home services contractors.

Financial Management

Contractor Payment Processing: The Hidden Margin Killer Nobody Talks About

Payment processing fees eat 2.5% to 3.5% of every dollar your home services company collects. For a contractor running $8M in revenue,...

Apr 23, 2026 17 min read
Financial Management

What Is EBITDA? A Plain-English Guide for Home Services Contractors

EBITDA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization. It is the number that determines what your home services business is...

Apr 16, 2026 8 min read
Financial Management

Bookkeeper vs Controller vs CFO: What Financial Role Does Your Home Services Company Need?

Bookkeeper vs. controller vs. CFO: what each role does, when you need them, and signs you've outgrown your current financial team.

Apr 13, 2026 11 min read
Financial Management

When to Stop Doing Your Own Bookkeeping: The Inflection Points for Contractors

The DIY Bookkeeping Trap Every home services company starts with the owner doing the books. Or the owner’s spouse. Or a part-time...

Apr 10, 2026 7 min read
Exit Preparation

Should You Sell Your Contracting Business or Keep It in the Family? A Decision Framework

I’ve had this conversation probably fifty times in the last two years. An owner walks in — usually late fifties, maybe early...

Apr 9, 2026 13 min read
Exit Preparation

Contractor Succession Planning: How to Keep the Business in the Family Without Killing It

Most contractors who try to pass their business to a family member wing it. The ones who succeed treat it like a...

Apr 9, 2026 13 min read
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