Business Strategy
The First 100 Days After Buying a Home Services Business
You closed the deal. The CIM looked clean, the quality of earnings came back reasonable, and the org chart had names in...
Business Strategy
Call Center Metrics That Actually Drive Profit for Home Services Companies
Call center metrics that drive profit for home services companies. Booking rates, conversion rates, CSR performance, and how to connect them to...
Financial Management
Understanding Gross Profit by Segment: The Key to Scaling Your Trades Business
How to calculate gross profit by department for home services companies. Why segment-level P&Ls matter more than your total company gross margin.
Financial Management
Working Capital for Contractors: Cash Flow That Actually Works
Profit and cash are not the same thing. A contractor can run 14% net margin and still bounce a payroll check if...
Financial Management
How to Sell Your HVAC Business: What Buyers Actually Pay For
After reviewing over 200 home services acquisitions across our careers in private equity — at firms like Apex Service Partners and Black...
Financial Management
HVAC Maintenance Agreements: How Profitable Are They Really?
Are HVAC maintenance agreements actually profitable? Benchmarks, the real math on downstream revenue, and what PE buyers think about agreement programs.