"> Raymond Gong - Profitability Partners - Page 10 of 20

Articles by Raymond Gong

Insights on profit margins, exit preparation, and financial management for home services contractors.

Business Strategy

Call Center Metrics That Actually Drive Profit for Home Services Companies

Call center metrics that drive profit for home services companies. Booking rates, conversion rates, CSR performance, and how to connect them to...

May 3, 2026 16 min read
Financial Management

Residential vs. Commercial Contracting: The Financial Reality of Each Business Model

Two Very Different Businesses That Share a Truck Residential and commercial contracting look similar from the outside. Same trades, same licenses, same...

Apr 30, 2026 10 min read
Business Strategy

Contractor Sales & Marketing Funnel Diagnostic: The 3 KPIs That Tell You If You Have a Pricing Problem or a Sales Problem

Most home services contractors who think they have a pricing problem actually have a sales-funnel problem. This guide walks through the three...

Apr 27, 2026 19 min read
Financial Management

How to Price Home Service Jobs for Profit (Not Just Revenue)

Most Home Service Companies Are Underpricing — and They Don’t Know It Here is a pattern we see constantly with home service...

Apr 27, 2026 11 min read
Financial Management

Understanding Gross Profit by Segment: The Key to Scaling Your Trades Business

How to calculate gross profit by department for home services companies. Why segment-level P&Ls matter more than your total company gross margin.

Apr 26, 2026 9 min read
Financial Management

Contractor Payment Processing: The Hidden Margin Killer Nobody Talks About

Payment processing fees eat 2.5% to 3.5% of every dollar your home services company collects. For a contractor running $8M in revenue,...

Apr 23, 2026 18 min read
1 … 8 9 10 11 12 … 20
Find Out What Your Margins Should Be →